Annual Support Plan for Our Agricultural Retail Software

Support of AgRetail Software
Access to Ticket Tracking System
Email & Website Ticket Reporting
Customer Support Portal
Annual Business Review
Emergency Support
Annual Software Update (when available)
Discounts Off IT Tech Support 15% 25%
Discounts off new services 10% 20%
Response Times 8:00 am - 5:00 pm CST 8:00 am - 5:00 pm CST Emergency Only Weekday & After Hours 24/7
Network Support of AgRetail purchased scanning and printing devices
Quarterly Business Reviews
Unlimted Software Updates
Phone Ticket Reporting
Best Practices Consulting
Concierge Support Team
Dedicated Account Manager
Daily Secure Offsite Data Backups